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Post-Implementation Support Process

Once the uKnowva HRMS is implemented and live, our support services are available to assist users wi...
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05 Jul 2025
Raising Tickets Through Helpdesk
Written by Pooja Salave
11

Incident Report: 27/06/2025 – Application Instance Inaccessible Due to Cache Failure and High MySQL Query Load

On 27th June 2025 at 5:45 PM IST, one of our application instances on the AWS server encountered a c...
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03 Jul 2025
Incident Reports
Written by Aditi Singh
32

Release Note for uKnowva - June 2025

The June 2025 update brings important enhancements that improve security, flexibility, and user expe...
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02 Jul 2025
Release Notes
Written by Aditi Singh
16

Creating and Managing Quizzes in Your Course

Left Menu > My LMS > Quiz Dashboard Click here to know how to add course Click here to kno...
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30 Jun 2025
LMS
Written by Pooja Salave
24

Adding Chapters to a Course in LMS

After creating the course, click “Add Chapters” Click here to know , How to add course Click...
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30 Jun 2025
LMS
Written by Pooja Salave
24

How to Access the Catalog and Enroll in Courses

Step 1: Access the Course Catalog Page Log in to the uKnowva using your company credentials. Go ...
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30 Jun 2025
LMS
Written by Pooja Salave
19

Viewing Your Final Performance Ratings

The My Final Ratings page provides employees with a comprehensive summary of their performance appra...
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30 Jun 2025
Performance Management System (PMS)
Written by Pooja Salave
19

Rollback Rating – Performance Management (Admin Use)

1. Overview The Rollback Rating feature enables HR/Admin users to revert submitted or approved perf...
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30 Jun 2025
Performance Management System (PMS)
Written by Pooja Salave
20

My Applicants – Track,Search, Filter, and Export Applications

The My Applicants page allows recruiters to search, filter, and manage all job applicants assigned t...
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30 Jun 2025
Onboarding & Recruitment
Written by Pooja Salave
24

Recruitment Dashboard – Job Listings & Export Guide

The Recruitment Dashboard provides a centralized view of all job postings, allowing users to search,...
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30 Jun 2025
Onboarding & Recruitment
Written by Pooja Salave
22

Allowed Sources Configuration for Job Listings

1. Overview This functionality allows you to perform bulk assignment of sources across multiple job...
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30 Jun 2025
Onboarding & Recruitment
Written by Pooja Salave
20

Admin Self-Attendance Regularisation Approval Setting in uKnowva HRMS

Introduction In any organization, attendance regularisation is an essential process to maintain acc...
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27 Jun 2025
Admin Panel Configuration
Written by Pooja Salave
36

How to Upload Form 16 in Bulk for All Employees from TRACES Folder

Step 1: Make sure you have the right permissions uKnowva introduced functionality allowing HR Admin...
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27 Jun 2025
Generate Payslips
Written by Pooja Salave
35

Useful Links:Talk to Your HR / Talk to Admin

This feature allows employees to directly raise their concerns or queries with HR or the Admin team ...
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24 Jun 2025
Intranet
Written by Pooja Salave
35

Accessing / Attending My Scheduled Interview

  The “My Scheduled Interview” menu allows interviewers and recruiters to easily manage and ac...
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24 Jun 2025
Onboarding & Recruitment
Written by Pooja Salave
29

Viewing Job Details Dashboard

Provides a centralized view of all job openings along with their respective applicant statuses and j...
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24 Jun 2025
Onboarding & Recruitment
Written by Pooja Salave
33

Approving Resignation Requests – Reporting Manager & HR Manager

 Objective This guide provides step-by-step instructions for Reporting Managers and HR Managers to...
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23 Jun 2025
Resignation
Written by Pooja Salave
37

How to View Your Raised ID Card, Business Card & Travel Requests in uKnowva

 This document explains how employees can view the status and details of their raised: ID Card R...
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13 Jun 2025
Reimbursements
Written by Pooja Salave
48

Import and export leave history for your team

Here's a step-by-step guide on how to import and export leave history for your team in uKnowva HRMS:...
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13 Jun 2025
Leaves
Written by Pooja Salave
52

How to Apply for an Optional Holiday in uKnowva HRMS

Introduction Understanding your company’s official and optional holidays helps you plan personal ...
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12 Jun 2025
Leaves
Written by Aditi Singh
52