Incident Report: 04/04/2023 MySql Database Connection Loss

The following is the incident report for the MySql Database connection loss that occurred 04 April, 2023. We understand this issue has impacted our valued customers and their employees, and we apologize to everyone who was affected.

We understand it’s an ordeal and has been a very frustrating and tiring time for you. But now we have rectified the issue and everything is working fine.


Incident Details Parent Incident #INC_DB_00001 # of Child Incidents 0 ...