Need to free up a ticket for reassignment?
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Collaborate seamlessly with your team by adding internal notes to open tickets in the uKnowva HRMS helpdesk.
Ensure tickets reach the right team by changing the assigned department of an open ticket in the uKnowva HRMS helpdesk module.
Optimize workload distribution by re-assigning tickets to the right staff member using the helpdesk module of uKnowva HRMS.
Keep your users informed and engaged by responding to their queries directly in the uKnowva HRMS Helpdesk.
