APIs
FAQs
Contact Us
Discussion
Search...
Home
Support Center
Feedback & Suggestions
Raising Tickets Through Helpdesk
About uKnowva HRMS
Introduction
Platform Architecture
Technical Architecture
Integration Architecture
uKnowva HRMS Extensions
Installing uKnowva HRMS
System Requirements
Installation Procedure
Creating a Database
Tutorials
HRMS Configuration
Onboarding & Recruitment
Profile Management
Leaves Management
Teams Management
Attendance Management
Finance Management
Performance Management
KRA/KPI based
OKR based
E-Learning Management System
Claims & Reimbursements
Approvals Management
Projects & Timesheets
Offer Letters Management
Probation Evaluation & Confirmation
Exit management
Intranet
General
Forum
AI initiatives by uKnowva
HR & Admin
Manpower Planning
User Management
Leaves & Attendance
Attendance
Holidays
Weekly Off List
Shift Management
Configure Maps API
Leave Balances
Leave Rules
Masters
Shifts
Designations
Employee Code Series
Cost Centers
Company
Location
Departments
Skills Master
Payroll
Salary Heads
Salary Structures
Earnings & Deducations
Assign Salary to Employees
Loans And Advances
Payroll
Hold Salaries
Generate Payslips
Import / Export Salary
Investment Approval
TDS List
Salary Reports
Exit Clearance Dept
Letter Templates
Admin Panel Configuration
Workflows
Meeting Room
Analytics
Reports
Dashboard
Succession Planning
Employee Lifecycle
Kudos Corner
Recruitment & Onboarding
Video Tutorials
All
User Profile
Leave Management
Team Management
Attendance Management
My Finances
Request Center
Reimbursement Tracker
Approvals Management
Timesheets Management
Offer Letter Management
Resignation and Exit Clearances
AI Capabilities
UVA
Release Notes
Security & Compliance
Security on Cloud
VAPT Reports
Incident Reports
Data Privacy
PHP Version Upgrade
WCAG Compliance
uKnowva HRMS Security Advisory
PHP Security Upgrade Plan
PHP2Shell Vulnerability Fix Update
Integrations & Extensions
Extending uKnowva HRMS
Installing Locally
Linking a Third-Party Application
Install from Extension Store
APIs & Integration
Getting Started
Authentication
API Index
HRMS
User operation API
Attendance
Payroll
Recruitment
Report
Webhooks
Data Exchange
Master sync via Pull functionality
MO
SSO & Authentication
Setting up uKnowva on Azure AD
Login Authentication
LDAP Authentication
Setup SSO
Helpdesk
uKnowva Wikis
Other Documentation
BBCode
Email and Notification Triggers
Data Sources
Support Center
Troubleshooting
uKnowva HRMS Backup
Restoring uKnowva HRMS
Feedback & Suggestions
Submitting A Feedback
Requesting A Change
Chatbot
Raising Tickets Through Helpdesk
Common Issues
Login Issues
Incorrect Data
Reporting Bugs & Glitches
Miscellaneous
HRMS
uKnowva Configuration
How to Create a Support Ticket on Your Organisation’s Helpdesk?
Introduction While using uKnowva HRMS, you may need assistance with organisation-specific queries, ...
read more
28 Oct 2026
70
Post-Implementation Support Process
Once the uKnowva HRMS is implemented and live, our support services are available to assist users wi...
read more
05 Jul 2025
1337
How to Reopen a Closed Support Ticket in the uKnowva Support Portal?
Introduction Sometimes, a support ticket may be marked as Closed after the reported issue has been ...
read more
30 Jul 2026
408
How to Create a Support Ticket with the uKnowva Support Team?
Introduction If you encounter a technical issue while using uKnowva HRMS, such as a system error, a...
read more
27 Jan 2025
1912
