Post-Implementation Support Process

Once the uKnowva HRMS is implemented and live, our support services are available to assist users wi...

How to Reopen a Closed Support Ticket in the uKnowva Support Portal?

Introduction Sometimes, a support ticket may be marked as Closed after the reported issue has been ...

Creating a New Ticket Using the Helpdesk in uKnowva HRMS

The Helpdesk feature in uKnowva HRMS provides an organized and efficient way to manage user queries ...