How to Create and Manage Badges for Kudos and Memos in uKnowva HRMS?

Introduction

Badges in uKnowva HRMS help organisations recognise employee contributions through Kudos and manage private, points-deducting feedback through Memos. Each badge includes a name, artwork, point value, and rules that determine who can give it and how frequently they can give it to the same colleague.

The All Badges page allows administrators to create new badges, configure their settings, search for existing badges, edit their details, and delete badges that are no longer required. 

In this article, we will learn how to manage badges for both Kudos and Memos in uKnowva HRMS.

Step 1: Open the All Badges Page

From the side navigation panel, click the Kudos & Memo menu and select the All Badges submenu. 

The system displays the available badges in a table containing columns such as Type, Badge, Name, Who Can Give, Cooldown, Points, Times Given, Publish, and Actions. Use this page to review and manage existing Kudos and Memo badges.

Step 2: Create a New Badge

To create a new badge, click the + Create Badge button on the All Badges page.

The system opens the badge creation page. In the Type field, select Kudos if the badge should award points or Memo if it should deduct points.

Configure Kudos Settings

In the Type field, select the Kudos option. 

Enter a Badge Name that reflects the achievement or behaviour you want to recognise. 

Set Published to Yes to make the badge available for use. 

Under Badge Artwork, select an icon from the available library or upload an image that represents the badge.

Now, let’s move to the Rules section. In Who can give this badge, select the user groups allowed to give the Kudos badge. Leave the field empty if everyone should be able to give it.

Set the Cooldown period to control how frequently the same person can give the same badge to the same colleague. You can choose No limit, Once per week, Once per month, or Once per quarter. This restriction applies only to the specific giver-recipient pair.

In Points per award, enter a positive value between 1 and 500 to award points when someone gives the badge. Add a clear description explaining when employees should use this Kudos badge. When employees give Kudos, they can find this badge by searching for words from its description.

To generate the description using the AI feature, first enter the badge name and then click Generate with AI. The system will create a description based on the entered badge name. 

You can also customize the prompt for a more personalized response by clicking on the Customize button and then re-generating the comment. 

Configure Memo Settings

On the badge creation page, select Memo in the Type field. Unlike Kudos, which awards points to recognise employee contributions, a Memo deducts points from an employee's total.

In the Points per award field, enter a negative value between -500 and -1 to set the deduction for each Memo awarded. For example, entering -10 deducts 10 points from the employee's total. The employee's total points cannot fall below zero.

Configure the remaining fields, including the badge name, publication status, artwork, user permissions, cooldown period, and description, as explained in the Kudos badge creation process. 

Review the live preview displayed on the right side of the page. Once you have checked the settings, click Save Badge.

Step 3: Search for Existing Badges

The All Badges page allows you to locate existing badges without manually reviewing every row in the table. Above the table, enter the badge name in the search field and click the Search button. The system filters the list to help you locate the relevant badge.

You can also use the drop-down beside the search field to filter the list. Select All to view all badges, Kudos to display Kudos badges only, or Memos to display Memo badges only. 

These options help you find the badge you want to manage.

To clear all the applied filters and return to the original list, click on the Reset button.

Step 4: Edit an Existing Badge

After locating the badge, click the Edit icon in the Actions column of its row. 

The system opens the badge in edit mode, where you can update its name, artwork, publication status, rules, cooldown period, point value, or description as required.

Review the changes and check the live preview. Once you finish editing, click Save Badge to save the updated configuration.

You can also use the switch in the Publish column to publish or unpublish a badge directly without opening it for editing.

Step 5: Delete an Existing Badge

To delete a badge, locate it in the All Badges table and click the Delete icon, represented by the bin icon, in the Actions column. 

The system displays a confirmation alert. Check that you have selected the correct badge, then click Delete to confirm the deletion.

Conclusion

That’s it! 

You’ve now successfully learned how to create and manage badges for Kudos and Memos in uKnowva HRMS. 

By following this process, you can customise badges, control who can give them, set cooldown periods, configure point values, and maintain existing badges according to your organisation's recognition and feedback policies. 

If you have any questions or need additional support, feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

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