Upload a File  Go to DocumentsàNavigate to the folder where you want to upload the file Click Upload Files
Drag and Drop or browse and select the files to be uploaded. Once they are uploaded, specify the access rights in the boxes indicated Click Save All
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{jcomments on}Assign a Moderator for a Knowledge Category Go to KnowledgeàIndex
Hover the mouse pointer over the category for which you want to assign a moderator Click the Edit button
Type the name of the user that you want to add as the moderatorread more

Send a Thank You for a Knowledge Post Go to the post that you would like to send a thank you for At the bottom of the post click Thank You

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Reply to a Knowledge Post Go to the post to which you would like to post a reply At the end of the post, there is a Reply Topic option. Click that
Type your reply and click Submit
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Create a New Topic in the Knowledge Base Go to KnowledgeàNew Topic
Enter the title and the main body of the topicàclick Submit
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{jcomments on}Add an Event through the Calendar

To add an event through the Calendar,

Open the Calendar in Full View
Click on the date that you want to add the event on Enter the details of the event and click Save

 The event is saved and displayed on all the shared members’ calendars.

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Change a User’s Password

The admin can change a user’s password from uKnowva configuration. The steps for the same are as follows:

Go to uKnowva Configurationread more

Post a Status Update

To post a status update, type your status in the text box on your activity stream page or your profile page and click Share.

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{jcomments on}Comment on a Post, Video, Photo, etc.

You can comment on someone’s post if you are colleagues with that member. To comment on any post, simply click Comment below the post. Type your comment in the text box and click Post Comment.

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{jcomments on}Send a Group Join Request

A group join request needs to be sent for private groups only. To join a private group, enter the group that you would like to join and click Join Group. The group admin will get a notification regarding the request. Once the request is approved, you will become a member of the group.

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Read a Personal Message

Notifications of received personal messages are seen in the notifications area. The message notification shows if there are any unread messages. To read an unread message, simply click the message notification button and the message subject. 

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Send a Personal Message Click the Message Notification button Click View All
In the page that is displayed, click Write
Type the name of the recipient and the message. Once done, click Send
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{jcomments on}Disable Emails to Admins on Posts in Knowledge Base

This setting is available in uKnowva ConfigurationàGlobal configurationàKnowledge Settings in all instances with uKnowva version 2.4.2 or above<...

Forcefully Add Member into a Group

By default till uKnowva 2.4.1, adding users to any group followed a long process: 

User first requests to join a group or some colleague of the user invites the user The admin of group gets a notification The admin approves the request User is than made part of the group

In uKnowva 2.4.2, we have added a new functionality for uKnowva Instance admins to add use...

Find Your MySQL Table Prefix

If you are running uKnowva 2.4.2 or above, you can simply go to uKnowva ConfigurationàSystem Information.

There you shall get the Database table prefix.

If you are running any version below uKnowva 2.4.2, then you just need to check your database tables, the c...

{jcomments on}View PDF Files in Documents

PDF files uploaded in uKnowva Documents can be viewed without downloading them. To view a file, just click on the name of the file and it will open in a new tab or window.

Sometimes, your browser may have a pop-up blocker activated. At such times when you try to open the PDF file, nothing happens and an icon is s...

Create a Discussion in a Group

Any member of a group can start a discussion in the group. To create a discussion,

Go to the Group that you want to create the discussion in Click Create Discussion under Group options OR Click Discussionsread more

Create an Announcement in a Group

To add an announcement in a group, you should be the admin of the group

Go to the group that you want to create an announcement in Click Announcementsread more

Invite a Colleague to an Event

To invite a colleague to an event you must first be a attending that event

Go to the group to which you want to invite your colleague Click Invite Colleagues
Select the colleague(s) from the displayed listàClick Send Invitations (you can also type in the email address of the ...

Create an Event Go to Networkread more