Security on Cloud

uKnowva is available on the cloud and on premise. For instances hosted on our cloud, we are responsible for the security at all levels.

How Secure is Our Cloud?

The security for Cloud instances of uKnowva follows a layered approach. The Hardware, software and network security are handled by uKnowva. For the cloud, we handle security at the following levels:

Application Level: uKnowva is completely VAPT tested (read al...

How to Reset User Account Password

User account password can be reset by the user or by the system Admin.

Password Reset by the User

To reset your account password, 

Go to My Menu (top-right of the page) --> Change Password Enter the new password Click Save

Password Reset by System Admin

The system Admin can reset the password in 2 ways:

From the user's profile page:

The Admin can visit the user's profile<...

How to assign Admin Role to a user?

To change the role of any user you need to have admin privileges. To change roles there are two ways you could follow in uKnowva.

Method 1:

    1. Go to the user’s profile by using the search option or using the people’s directory

    2. On the user’s profile page, you will find ‘Edit user’ option on the top.

 

3. A pop will appear, wherein against the role option, you can select the role as ‘...

How to Find and Read the Configuration File of your uKnowva Instance

Follow the steps mentioned below to find and read the configuration file of your uKnowva instance.

To find configuration file path, go to includes/defines.php OR administrator/includes/defines.php file and check below parameter.
define('JPATH_CONFIGURATION', '/home/account_name/config'); Go to config folder i.e. /home/account_name/config For security reasons configuration file is stored in an encrypted format; to read this file you need to decry...

How to Check the Import/Export User Logs

At times, when importing/exporting users to/from uKnowva, the browsers die. This does not mean that your operation was not completed, it is just that since the browser or connection dies, you did not receive an update.

In such cases, you should check the logs files available in the Logs Folder....which is usually in

[[logs folderpath]]/userimportlogs/

There you can find details of the import/export operations.

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How to Setup Cron for uKnowva

For uKnowva versions 2.4.4 and earlier, you can set up cron by following the steps mentioned below.

Setting up Cron for a Newly Installed Instance

If you have newly installed uKnowva and are setting up cron for the first time, then follow these steps:

Create a crontab file by entering the following terminal command: 

crontab -u <user> -e

Entering the above command will open a terminal editor with a new blank crontab file, or it will open an ex...

How to Check if an App/Component Exists in uKnowva

{jcomments on}From uKnowva 2.5.1, you can do it this way:

if(JComponentHelper::exists('com_hrm')){
//component is installed and enabled....
}

For earlier versions, you can use this:

if(JComponentHelper::isEnabled('com_hrm',true)){
//component is installed and enabled....
}...

Release Notes for uKnowva 2.4.4

Less than a year after releasing uKnwova 2.4.3, Team uKnowva has now come up with uKnowva 2.4.4—Stallion. This new version is more user friendly and like all previous updates, has a long list of updates, bug fixes and new features. In fact, this is uKnowva’s largest release yet, and if you are a developer, you will love it. Read on for more details about the release.

New Features/Improvements Admins can now set the video quality and video size from Global Config...

Install/Upgrade from Extension Store

uKnowva has a great extension store, where you could find many ready to user apps like HRMS, Project Management, Support Ticketing system, Lead management, etc.

Installing/Upgrading these apps on your instance is very easy and quick, all you need is admin access to your instance of uKnowva. You just need to follow the below steps:

Login into your instance as an admin Click on the Plus button in your top menu You will now see three options, out of that select Extension store (...

How to Disable/Block/Lock a User in uKnowva

Many times when your employees leave or you want certain people to not login anymore, then you may wish to disable/block them. There are many ways of doing so in uKnowva:

1. Go to the user's profile and click Lock user (You need to be logged in with an admin account to do so)

2. Go to uKnowva Configuration --> User manager

 

3. Simply fire the below SQL query on your database

update #_users set block = 1 where u...

How to make a Profile Featured in uKnowva

Login as Admin Go to the user's profile page In the Admin Bar, click Feature This
User is now featured done. Name changes to Remove Featured Watch the Video below:

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Release Notes for uKnowva 2.4.3

The uKnowva Team has launched uKnowva 2.4.3 with a new list of features and bug fixes. uKnowva has also released many improvements that promise to make the life of the developer easier. Read on to know what’s new in this version.

New Features Made the following additions with respect to uKnowva Crons: Added Last Cron Activity in System Information under uKnowva Configuration

On clicking the date and time, users can also see a log of th...

Release Notes for uKnwova 2.4.2

uKnowva 2.4.2 is here with a host of improvements, bug fixes, and new features. Most of the bug fixes were reported by our users and instead of doing them all together and releasing a version later we have fixed some of them and released a version now. Check out the new features and bug fixes below:

New Features/Improvements Admins can now set the offline message for the site from the uKnowva Configuration Developers can now make an event marked on the calendar open ...

How to Set Up Single Sign On (SSO) for External/Third party Applications

To implement single sign on for an external application, you have to first link that application. To know how, click here.

Once you have linked you application, you need to change some code in your third-party application to mainly do the following:

Read the session variable passed by uKnowva to your application from Request Call uKnowva web service to authenticate the passed token and on the basis of response from the uKnowva web service, you may run your code to log the user...

How to Enable and Configure FFmpeg

Videos can be uploaded by going to Network>Videos>Add>Upload Video

But these videos do not have a thumbnail and cannot be played on all platforms. So the solution to this is intalling FFMpeg.

Firstly, what is FFMpeg?

FFMpeg is the software used to Convert videos to FLV(or any other) supported format. Also the thumbnails for the uploaded videos are generated by FFMpeg.

Fir...

How To Disallow Admins from Viewing Others Files and Folders

Disallow Admins from Viewing Others Files and Folders

By default, in uKnowva the Admin users have access to all folders / files created by other users.

If you want to change this setting to disallow admin users access if the files is not shared with them, then you can do either of the following: 

If you are using uKnowva 2.4.2 and above, you just need to go to uKnowva Configurationread more

How To Add a Notice

{jcomments on}Add a Notice Click Add Notice on the right-hand side panel
Enter the Title and the main content of the notice Attach files, if needed, and enter the End Publish Date Click Submit
...

How To Vote on a Poll

Vote on a Poll

There are 2 ways to vote on a poll—from the right-hand side pane or from the poll’s page. To vote from the right side panel you only have to select from the options displayed and click Vote

To vote from the poll page, 

Go to Polls Select the Poll that you want to vote on f...

How To Add a New Poll

{jcomments on}Add a New Poll Click PollsàAdd New Poll
Enter the Poll Question and Options along with a description, if required Click Submit Poll
Watch the Video below:

 

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How To Send a DDL to an External User

Send a DDL to an External User

A DDL is a Direct Download Link. The DDL is of files saved in Documents that need to be shared with users that are not members of uKnowva. The DDL is sent to them as an email and the file is viewed by the user after downloading it.

To send the DDL of a file to an external user,

Click the name of the fileread more