Managing users in the uKnowva HRMS is essential for ensuring a smooth and efficient support system. 

Adding a new user allows organizations to assign specific roles, designations, and reporting managers, ensuring that support operations are well-structured and responsibilities are clearly defined. 

This process helps in organizing the team effectively, making it easier to track support requests and resolve queries efficiently.

To add a new user, click on your profile photo at the top-right corner of the screen. 

This will open a list of options. From the available options, select the Add New User menu. 

A pop-up window will appear, prompting you to enter the necessary details.

Start by selecting the appropriate Emp Code Series from the drop-down list. 

Enter the user's Email ID, the system will automatically generate a default Username. 

Fill in the user's Name and select the appropriate Designation from the drop-down menu. 

In the Role field, specify the user’s role in the system from the drop-down menu. 

Next, enter the name of the Reporting Manager to whom this user will report.

To personalize the user's profile, upload an image from your device. Then, select the appropriate Gender from the drop-down list. 

Enter the Date of Birth and Mobile Number in the respective fields. Finally, specify the Date of Joining to complete the user profile.

Once all the required details have been entered, click on the Submit button to add the new user to the system. If you wish to discard the entered details, click on the Cancel button.

Adding a new user ensures that the right team members have access to the system and can manage support tickets efficiently. 

By assigning roles and designations, organizations can streamline their support workflow, improving response times and overall service quality. 

Keeping the user details updated ensures seamless operations and effective communication within the team.

For any further assistance, feel free to contact our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. .