Introduction

Effective communication is essential in any organization, but it is equally important to control how and where communication takes place.

uKnowva HRMS offers administrators the flexibility to manage communication features such as chat, ensuring they align with organizational policies, compliance requirements, and operational needs.

This article explains how administrators can easily disable chat access for selected user groups while keeping the feature available for others who need it.

Step 1: Access the uKnowva Configuration Settings

To begin managing chat access, navigate to the top-right corner of your uKnowva HRMS instance and click on your profile photo.

This action opens a drop-down menu containing various administrative options. From this menu, select uKnowva Configuration to access the system’s configuration settings.

This section allows administrators to control platform-wide and feature-specific settings in a centralized manner.

Step 2: Configure Chat Access for User Groups

Within the uKnowva Configuration section, in the Instance Settings section.

To restrict chat usage for specific user groups, navigate to the Chat Access setting and select the user groups that should be allowed to use the chat feature.

By doing this, chat access becomes limited only to the selected groups.

If no groups are selected, the system keeps chat enabled for all users by default, ensuring uninterrupted communication unless restrictions are explicitly applied.

Step 3: Save the Updated Chat Settings

After selecting the appropriate user groups and finalizing your chat access preferences, scroll down and click on the Save button.

This action applies the updated settings immediately across the platform. Once saved, only the selected user groups will have access to the chat feature, while others will no longer see or use it.

Conclusion

That’s it!

You’ve now successfully managed chat access for specific user groups in uKnowva HRMS.

By following this process, you ensure that communication features are aligned with your organization’s policies, enabling secure and focused collaboration where needed.

If you have any questions or need additional support, feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..