Apart from sending mail, the application supports an external SMTP server to send the email like Gmail, outlook SMTP.
Please follow the below steps to configure the Outlook / office365 SMTP.
Step 1: Login with provided admin credential using admin URL.
Step 2: Open the customer Support from left side menu bar.
Step 3: Choose Go to Admin Panel
Step 4: Choose Emails button
Step 5: Click on Add new Email
Step 6: Fill all the desired information available in the form like below and submit it.
|
IMAP |
POP |
SMTP |
Server |
outlook.office365.com |
outlook.office365.com |
smtp.office365.com |
Port |
993 |
995 |
587 |
Encryption |
SSL/TLS |
SSL/TLS |
STARTTLS |
Make Sure there are few configurations are must be allowed in outlook / office365, when you use outlook or office365 SMTP.
Steps 1: Login in Microsoft 365 admin center and choose Active users under users menu.
Step 2: Once you get all active users list click on 3 dots nearby Display name. after that you will see the screen like below.
Step 3: Choose Manage email apps under mail menu. And allow all the apps like below screen and save changes.
In case you face any problems, then please write to helpdesk@uknowva.com, our awesome support team will surely help you!