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Detailed Quality Check (QC) Process Flow

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12 Jun 2026
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The Quality Check (QC) process at uKnowva is designed to ensure that every task, bug fix, enhancement, feature development, or customization request is properly validated before deployment to the production environment. 

Every requirement passes through multiple validation stages, including requirement analysis, impact assessment, test planning, execution, bug validation, regression testing, approvals, deployment verification, and final closure. The objective is to ensure that all developments align with business requirements, technical expectations, quality standards, and user experience guidelines.

The QC lifecycle also ensures traceability, proper documentation, audit readiness, and controlled release management throughout the software delivery process.

1. Task / CR Received

The QC process begins when a new task, bug report, enhancement request, feature request, or customization requirement is received from customers, internal stakeholders, developers, business analysts, or product teams.

At this stage, the QA team reviews the request details carefully to understand the overall scope, business expectations, and delivery requirements. The team also validates the priority and severity level of the request and reviews all attached references, such as screenshots, videos, documents, workflows, or requirement notes.

Discussions are initiated with the relevant stakeholders whenever clarification is required before testing activities begin.

Activities Performed:

  • Review task details

  • Verify priority and severity

  • Validate supporting documents/screenshots

  • Understand delivery timelines

  • Initiate requirement discussions

Output:

  • Task assigned to QA

  • Requirement discussion initiated

2. Requirement Understanding & Clarification

Before testing starts, the QA team performs a detailed analysis of the business and functional requirements to ensure a complete understanding of the requested changes.

This stage focuses on understanding the workflow behaviour, validations, business rules, dependencies, expected outputs, user impact, and acceptance criteria. Discussions are conducted with the Business Analyst (BA), Developer, or Product Owner to clarify open questions and identify any missing scenarios.

The QA team also analyses possible edge cases, user role impact, and workflow exceptions to ensure testing coverage remains complete.

Validation Points:

  • Requirement completeness

  • Acceptance criteria availability

  • Validation clarity

  • UI/UX confirmation

  • Business rule understanding

Activities Performed:

  • Discuss the requirement with the BA/Developer/Product Owner

  • Understand workflow behaviour

  • Identify impacted modules

  • Validate business rules

  • Review edge cases

  • Clarify missing scenarios

Output:

  • Requirement understanding confirmed

  • Open questions resolved

3. Ripple Effect Assessment

Every system change may affect multiple workflows, modules, APIs, reports, databases, permissions, or integrations. During this stage, the QA team identifies all impacted areas related to the requested change.

This assessment helps prepare a proper regression testing scope and reduces the risk of unintended side effects after deployment.

The team verifies:

  • Related workflows

  • Module dependencies

  • Database/API impact

  • User-role impact

  • Mobile/Web impact

  • Existing integration impact

Activities Performed:

  • Analyse dependencies

  • Identify impacted modules/features

  • Review related workflows

  • Validate API/database impact

  • Analyse permission impact

  • Check cross-platform impact

Output:

  • Regression scope prepared

  • Risk areas identified

4. Test Planning

The QA team defines the complete testing strategy based on the requirement complexity, risk level, business impact, and release timelines.

Different types of testing are identified depending on the requirement scope, such as:

  • Functional Testing

  • Regression Testing

  • UI Testing

  • API Testing

  • Mobile Testing

  • Cross-browser Testing

  • Security Testing

  • Smoke Testing

Testing environments, resource requirements, execution timelines, and estimated QA efforts are also finalized during this phase.

Activities Performed:

  • Define testing approach

  • Identify required testing types

  • Finalize testing environments

  • Estimate testing effort

  • Plan regression coverage

Output:

  • Test strategy finalized

5. Test Environment & Build Verification

Before execution begins, the QA team validates that the testing environment is properly configured and ready for testing activities.

This stage ensures:

  • Build deployment success

  • Server accessibility

  • Database connectivity

  • API/service availability

  • Valid test credentials

  • Latest code deployment confirmation

The QA team also validates whether the correct branch/build has been deployed to avoid testing incorrect versions.

Validation Points:

  • No deployment issues

  • Correct build deployed

  • Stable testing environment

Activities Performed:

  • Verify deployment/build availability

  • Validate server access

  • Check database connectivity

  • Verify API/service health

  • Confirm latest code deployment

Output:

  • Environment ready for testing

6. Test Case Preparation

Detailed test cases are prepared to ensure complete validation coverage for all functionalities, workflows, validations, integrations, and business scenarios.

Test scenarios generally include:

  • Positive test cases

  • Negative test cases

  • Edge case scenarios

  • UI validation scenarios

  • Permission validation scenarios

  • Mobile responsiveness checks

  • Localization/translation validations

  • Integration testing scenarios

Each test case includes:

  • Preconditions

  • Test execution steps

  • Expected results

  • Test data requirements

Activities Performed:

  • Create functional test scenarios

  • Create validation scenarios

  • Prepare edge case scenarios

  • Prepare integration test cases

  • Document expected behaviour

Output:

  • Test cases documented

7. Test Case Review / Verification

Prepared test cases are reviewed internally by peer QA members or senior QA resources to ensure there are no gaps in testing coverage.

The review process validates:

  • Business requirement coverage

  • Workflow validation coverage

  • Edge case inclusion

  • Accuracy of expected results

  • Missing scenario identification

This review stage helps improve testing quality and reduces the possibility of production defects.

Activities Performed:

  • Peer QA review

  • Senior QA verification

  • Validate business coverage

  • Verify edge case inclusion

  • Review expected results

Validation Points:

  • No missed scenarios

  • Proper documentation accuracy

Output:

  • Approved test cases

8. Test Data Preparation

The QA team prepares all required testing data necessary for executing planned scenarios effectively.

This includes:

  • User creation

  • Role setup

  • Sample data creation

  • Upload files

  • API payloads

  • Invalid datasets

  • Multilingual test data

Proper test data preparation ensures accurate validation across different workflows and business scenarios.

Activities Performed:

  • Create users/roles

  • Generate sample records

  • Prepare upload files

  • Create API payloads

  • Prepare multilingual inputs

  • Prepare invalid datasets

Output:

  • Test data ready

9. Testing Execution

The QA team executes planned test cases and validates system behaviour against expected results.

Testing activities may include:

  • Functional testing

  • Regression testing

  • UI testing

  • API testing

  • Cross-browser testing

  • Mobile testing

  • Validation testing

  • Workflow testing

During execution, the QA team validates:

  • Actual vs Expected results

  • Data accuracy

  • Error handling

  • Workflow continuity

  • System stability

Activities Performed:

  • Execute test cases

  • Validate workflows

  • Verify system behaviour

  • Validate error handling

  • Record execution results

Output:

  • Pass/Fail status updated

10. Bug Reporting

Whenever defects are identified during execution, the QA team documents detailed bug reports for the development team.

Each defect report includes:

  • Reproduction steps

  • Actual result

  • Expected result

  • Screenshots/videos

  • Error logs

  • Environment details

Defects are categorized based on:

  • Severity

  • Priority

  • Module

  • Reproducibility

Proper bug reporting helps developers analyse and resolve issues efficiently.

Activities Performed:

  • Document defects

  • Attach supporting evidence

  • Mention the environment details

  • Classify severity/priority

  • Assign bugs to developers

Output:

  • Bugs assigned to developers

11. Bug Fix Validation

After developers resolve reported defects, the QA team retests the issues to verify successful resolution.

The team also validates that:

  • Expected behaviour works correctly

  • No side effects are introduced

  • Existing workflows remain stable

  • Supported browsers/devices function properly

Activities Performed:

  • Retest defects

  • Validate fixes

  • Verify workflow continuity

  • Perform cross-device validation

Validation Points:

  • Bug fixed successfully

  • No workflow breakage

Output:

  • Bug closed or reopened

12. Regression Testing

Regression testing ensures that newly implemented changes do not impact existing system functionalities.

The QA team validates:

  • Related modules

  • Existing workflows

  • Common functionalities

  • Integration points

  • Shared business logic

This process helps maintain overall application stability before release.

Activities Performed:

  • Execute regression scenarios

  • Retest workflows

  • Validate integrations

  • Verify common features

Output:

  • System stability verified

13. Test Evidence & Documentation Update

Throughout the QA lifecycle, testing evidence and documentation are maintained for future reference, audits, and traceability.

This includes:

  • Execution status updates

  • Screenshot/video evidence

  • Bug tracker updates

  • Execution tracker maintenance

  • Observation documentation

Activities Performed:

  • Update execution tracker

  • Maintain bug records

  • Attach screenshots/videos

  • Document observations

Output:

  • Testing evidence maintained

14. 1st QA Sign-Off

Initial QA approval is provided once all planned validations are completed successfully.

Conditions for sign-off:

  • Critical bugs resolved

  • Test cases executed

  • Regression completed

  • No blocker issues open

This sign-off confirms readiness for secondary review or release progression.

Output:

  • QA approval provided

15. Peer / Senior QA Sign-Off

A secondary review is conducted by peer QA or senior QA members to verify:

  • Testing completeness

  • Workflow validations

  • Execution quality

  • Release readiness

Random validations and important business workflow checks are also performed before final approval.

Activities Performed:

  • Review execution summary

  • Validate workflows

  • Perform random verification

  • Verify release readiness

Output:

  • Final QA approval

16. Code Review & Customization Validation

For customization-specific developments, technical validation and code review are performed to ensure:

  • Code quality standards

  • Technical implementation accuracy

  • Business requirement alignment

  • No impact on existing modules

Activities Performed:

  • Conduct code review

  • Validate customization behaviour

  • Verify implementation standards

  • Analyse technical impact

Output:

  • Code review completed

  • Customization validated

17. Client UAT & Business Validation

For customer-specific customizations, User Acceptance Testing (UAT) is conducted with the customer to validate business expectations and end-user workflows.

The client verifies:

  • Workflow behaviour

  • Business functionality

  • User experience

  • Output expectations

Client feedback and observations are collected before obtaining final sign-off approval.

Activities Performed:

  • Conduct client UAT

  • Validate workflows

  • Verify business expectations

  • Collect client feedback

Output:

  • UAT completed successfully

  • Client approval received

18. Final Sanity Testing

Before deployment to production, final sanity testing is performed to validate critical functionalities and deployment readiness.

This includes validation of:

  • Login functionality

  • Main workflows

  • Critical pages

  • APIs

  • Basic functionality

Activities Performed:

  • Validate login

  • Check workflows

  • Verify critical pages

  • Validate API health

Output:

  • Deployment readiness confirmed

19. Production Release & Code Merge

Approved builds are deployed to the production environment through controlled release management activities.

This stage includes:

  • Code merge activities

  • Build deployment

  • Deployment script execution

  • Deployment verification

Activities Performed:

  • Merge code

  • Deploy production build

  • Execute deployment scripts

  • Verify deployment success

Output:

  • Production deployment completed

20. Post Deployment Smoke Testing

After deployment, smoke testing is performed in the live environment to verify production stability and ensure major workflows are functioning correctly.

Smoke testing includes:

  • Login validation

  • Dashboard validation

  • Main module verification

  • API validation

  • Database transaction checks

  • Notification validation

Activities Performed:

  • Validate critical modules

  • Verify APIs

  • Validate notifications

  • Check database transactions

Output:

  • Production stability confirmed

21. Task Closure & Documentation Update

Once all validations, approvals, deployments, and smoke testing activities are completed successfully, the task is formally closed.

Final closure activities include:

  • Updating task status

  • Closing bugs

  • Updating release notes

  • Archiving testing evidence

  • Sharing deployment confirmation

This ensures proper traceability and documentation maintenance for future audits and references.

Activities Performed:

  • Update task status

  • Close pending bugs

  • Update release notes

  • Archive QA evidence

  • Share deployment confirmation

Output:

  • Task completed successfully

Conclusion

The Detailed Quality Check (QC) Process at uKnowva ensures systematic validation of every enhancement, customization, bug fix, and release activity before deployment to production. By following structured testing practices, regression validations, review mechanisms, sign-offs, and deployment verification processes, the QA lifecycle helps maintain product quality, stability, security, and customer satisfaction.

This process also ensures that business expectations, technical standards, and user experience requirements are consistently met while minimizing production risks and maintaining smooth operational continuity.

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