Introduction
uKnowva HRMS is designed with embedded artificial intelligence to simplify HR processes and reduce manual effort across the platform.
AI-powered features help HR teams create content faster, define roles accurately, automate workflows, and build learning materials efficiently.
In addition, intelligent chatbots ensure instant support for both employees and administrators.
This article explains each AI-driven feature available in uKnowva HRMS and how it improves day-to-day HR operations.
AI Suggest:
→ AI Suggest in News and Announcements
The AI Suggest option in News and Announcements allows HR teams to generate professional internal communication instantly.
By selecting a category such as HR policies or rewards and recognition and clicking the Generate with AI button, the system creates relevant content that can be reviewed, edited, and published without manual drafting.
Key benefits for HR
- Saves time on drafting repetitive or policy-based communications
- Maintains consistent tone and structure across announcements
- Reduces dependency on content or communication teams
Top use cases
This feature is commonly used for announcing new HR policies, reward programs, festive greetings, leadership messages, and company-wide updates with minimal effort.
→ AI Suggest in KRA Templates
AI Suggest helps HR teams define role-specific KRAs and core competencies with minimal effort.
After entering the required role details, clicking the AI Suggest option automatically generates structured and relevant KRAs aligned with job responsibilities.
Key benefits for HR
- Eliminates manual drafting of KRAs for each role
- Ensures consistency across departments and designations
- Speeds up performance management setup
Top use cases
Ideal for creating KRAs during new role creation, organisational restructuring, or rolling out performance cycles for multiple teams at once.
→ AI Suggest in Designations
The AI Suggest auto-fills detailed role information once basic inputs like designation name, category, experience range, and skills are entered.
Sections including job details, interview assessment, probation evaluation, KRAs, and skills proficiency are generated automatically for faster role setup.
Key benefits for HR
- Reduces errors and incomplete role definitions
- Ensures structured and standardised designation data
- Saves significant setup time during hiring or expansion
Top use cases
Useful when creating new roles, bulk uploading designations, or setting up structured hiring frameworks for growing teams.
Generate with AI:
→ Generate with AI in Letter Templates
The Generate with AI option in letter templates helps HR teams create complete and professional letters quickly.
After entering the template name, clicking Generate with AI automatically drafts the letter content, which can be edited as needed before saving or using it.
Key benefits for HR
- Eliminates manual drafting of standard HR letters
- Maintains uniform language and format
- Reduces turnaround time for employee documentation
Top use cases
Commonly used for offer letters, appointment letters, confirmation letters, appraisal letters, and policy-related communications.
→ Generate with AI in Workflows
While creating workflows, the Generate with AI option in the Form tab allows users to describe their form requirements in simple text.
Based on this description, the system automatically creates a structured form that can be edited further, making workflow creation quicker and more efficient.
Key benefits for HR
- Speeds up workflow and form creation
- Reduces dependency on IT or system administrators
- Ensures logical and structured form layouts
Top use cases
Best suited for leave applications, reimbursements, onboarding forms, exit forms, and internal approval workflows.
→ Generate with AI in Course Descriptions
In the LMS module, users can generate course descriptions automatically by entering basic details such as course name, category, trainer, and skills to be learned.
Clicking Generate with AI creates a clear and structured course description, reducing the effort required to write learning content manually.
Key benefits for HR
- Saves time on writing course descriptions
- Ensures clarity and learning objective alignment
- Improves course discoverability and engagement
Top use cases
Used while launching new training programs, onboarding courses, compliance training, or skill development initiatives.
→ Generate Summary in Dashboard Page
The Generate Summary feature on the dashboard page uses AI to automatically create a concise summary of key metrics, trends, and insights displayed on the dashboard.
With a single click, the system analyses available data and presents highlights along with actionable recommendations.
Key benefits for HR
- Saves time on interpreting complex dashboards
- Highlights critical trends and exceptions instantly
- Supports faster, data-driven decision-making
Top use cases
This feature is especially useful during leadership reviews, monthly HR reporting, and quick performance or workforce health assessments where summary insights and recommendations are required instantly.
AI Chatbots:
→ Docs Chatbot for uKnowva Documentation
The docs.uknowva.com chatbot helps users quickly find answers related to uKnowva documentation and tutorials.
By asking questions directly in the chatbot, users receive instant guidance without manually searching through help articles.
Key benefits for HR
- Instant access to platform knowledge
- Reduces helpdesk tickets
- Improves user confidence and adoption
Top use cases
Used by HR admins and employees to understand features, configurations, and step-by-step usage guidance.
→ WhatsApp Chatbot for Employee Self-Service
The uKnowva WhatsApp Chatbot allows employees to access HR services directly through WhatsApp without logging into the HRMS portal.
Employees can apply for leave, check balances, download payslips, view attendance, regularise missed punches, and ask custom questions through a simple chat interface linked to their registered mobile number.
Key benefits for HR
- Increases self-service adoption
- Reduces repetitive employee queries
- Improves employee experience through familiar platforms
Top use cases
Best suited for frontline employees, remote workers, and organisations with high mobile-first usage.
→ AI Chatbot within uKnowva HRMS
The AI Chatbot within uKnowva HRMS acts as a virtual assistant for employees and HR teams.
It answers common HR-related queries, guides users through self-service actions, and improves response time by providing instant support without human intervention.
Key benefits for HR
- Reduced HR workload
- Faster query resolution
- Improved employee satisfaction
Top use cases
Used for HR policy queries, leave and attendance questions, payroll-related doubts, and general HR guidance.
AI in Recruitment:
→ CV Parser for Bulk Resume Upload
The CV Parser for bulk upload allows recruiters to import multiple resumes at once by selecting a source and uploading a .zip file containing CVs in .pdf or .docx format.
The AI processes each resume automatically and extracts candidate details without manual data entry.
Key benefits for HR
- Enables bulk resume processing in a single action
- Eliminates manual candidate data entry
- Improves data accuracy through AI-based extraction
Top use cases
This feature is ideal for campus hiring, walk-in drives, recruitment agencies, and bulk applicant imports where large volumes of resumes need to be processed quickly.
→ CV Parser for Single Candidate
The CV Parser for a single candidate allows recruiters to upload an individual resume directly from the Talent Pool by clicking on the Add Candidate option.
Once the resume is uploaded, AI parses the document and automatically fills in the candidate’s details.
Key benefits for HR
- Saves time on manual profile creation
- Ensures consistent candidate data formatting
- Improves recruiter productivity
Top use cases
Commonly used for referral candidates, direct applicants, or senior roles where resumes are added individually.
→ AI-Powered Talent Fit Score
The AI-powered Talent Fit Score in the Recruitment Engine simplifies candidate profiling by automatically evaluating resumes against job requirements.
It analyses skills, education, qualifications, and experience to generate a talent fit score and a concise candidate summary.
Key benefits for HR
- Reduces manual resume shortlisting effort
- Improves the quality of candidate-job matching
- Enables data-driven hiring decisions
Top use cases
Best suited for roles with high applicant volume, multi-skill requirements, and structured hiring processes where quick shortlisting is critical.
→ OCR-Based Reimbursement Processing
The OCR-based reimbursement feature automatically extracts text from uploaded bill PDFs and images using Optical Character Recognition and machine learning.
The system reads bill details, calculates eligible reimbursement amounts, and auto-fills claim information.
Key benefits for HR
- Reduces manual verification of bills
- Minimises errors in reimbursement amounts
- Speeds up claim approval cycles
Top use cases
Ideal for travel claims, medical reimbursements, mobile bills, and expense-heavy roles requiring frequent claim submissions.
→ AI-Powered Import for Quick Onboarding
The AI-powered import feature simplifies and accelerates employee onboarding by intelligently processing bulk user data during import.
Using advanced AI algorithms, the system validates data, reduces errors, and ensures accurate user creation.
Key benefits for HR
- Speeds up bulk onboarding processes
- Reduces data inconsistencies and errors
- Minimises dependency on manual checks
Top use cases
Commonly used during mass hiring, mergers, organisational expansion, or seasonal workforce onboarding.
Conclusion
That’s it!
You’ve now successfully explored the AI-powered features and chatbots available in uKnowva HRMS.
By using AI suggestions and intelligent chatbots, organisations can reduce manual work, improve accuracy, and deliver faster HR services while enhancing the overall employee experience.
If you have any questions or need additional support, feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..