Backing up your uKnowva instance comprises 3 steps. They are outlined as follows:
Step 1: Backup Your Code
Your code is saved in the root folder of your WAMP, XAMPP, or LAMP. To take a backup of the code, zip all the files in that folder and save it in a secure location.
For example, if my instance is saved in “XAMPP/htdocs/uknowva_instance,” I will zip all the files and folders in uknowva_instance and save it in a different location.
Step 2: Backup Your Database
You can backup your database by 3 methods—with phpMyAdmin, HeidiSQL, or MySQL command line.
Backup with phpMyAdmin:
Please visit http://php.about.com/od/learnmysql/ss/mysql_backup_3.htm OR watch the video at http://www.youtube.com/watch?v=ifPJzlqq1rQ
Backup with HeidiSQL:
Please watch the video at: http://www.youtube.com/watch?v=5GJkGUWvv8c
Backup with MySQL Command Line:
Please visit http://www.liquidweb.com/kb/how-to-back-up-mysql-databases-from-the-command-line/
Step 3: Backup the Documents Folder
In uKnowva Configuration check the location where your uploaded documents are saved. Zip that folder and save in a secure location.
For example, in my instance, the folders are uploaded to “home/uknowva/docs.” I will zip docs and save it in a different location.