At uKnowva we strongly believe in ensuring Business continuity for which we have configured our backup policies as below on our cloud

• Every instance has a separate code-base and a separate database.
• Each database is backed-up on a daily basis and these backups are retained for upto 30 days
• Each code base is backed-up on a weekly basis and each such backup is retained for upto 30 days

For on premise instances, backups are completely customer's responsibility and we advise to follow the same policy as mentioned above.

Backup policy is a part of our overall security and compliance program. To know more about how secure uKnowva is, please refer this link: https://docs.uknowva.com/security-compliance/security-on-cloud