How to Disable Chat for Certain User Groups

To disable chat for certain user groups in uKnowva, follow the step given below:

  1. Go to uKnowva Configuration
  2. Under Global Configuration and Instance Settings, find the options named Enable Chat and Chat Access
  3. Use Enable Chat to enable/disable chat for your entire instance
  4. Use Chat Access to select which User Groups should get access to chat. If no option is selected, then by default, all user groups will get access to chat

Watch how it is done below:

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