Making an Existing User an Admin

Step 1: Navigate to the top-right corner of your profile and select “uKnowva Configuration”.

Step 2: Click on “User Manager”.

Step 3: Choose the user whom you want to designate as an “Admin” and click on the “Edit” button.

Step 4: In the “Role” section, select “Admin”.

Step 5: Click on the “Submit” button.

Creating a new user with admin rights

Step 1: Navigate to the top-right corner of your profile and select “uKnowva Configuration”.

Step 2: Click on “User Manager”.

Step 3: Click on “Add New User”

Step 4: Go to the “Role” section and select “Admin”

Step 5: Click on “Save” button

If you want to grant Admin rights to multiple users, you can do so by using a CSV file.

Step 1: Navigate to the top-right corner of your profile and select “uKnowva Configuration”.

Step 2: Click on “User Manager”.

Step 3: Click on “import User”

Step 4: Download the “Template file”, fill in the required information according to the template file, and upload the CSV file.

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