General / Non-CTC (Cost to Company) reimbursement includes expenses not part of your salary structure, such as: Local travel Food/meal expenses during official work Office supplies or utilities ...

Introduction Employees often incur travel expenses while performing official duties, and it is essential to have a structured process for claiming reimbursements. uKnowva HRMS provides a seamless method ...

Introduction Tracking the status of your reimbursement claim request is a straightforward process designed to give you full transparency into the progress of your claims. Whether you're checking the ...

... provides a dedicated option for employees to request travel tickets directly from the system. This feature eliminates manual communication, ensures all necessary details are captured accurately, and ...

Introduction Business cards play an important role in creating a professional impression and making networking easier for employees. They not only help in sharing your contact details but also reflect ...

Introduction Employee ID cards are an essential part of workplace identity and security. They not only serve as a means of identification but also act as an access pass to different facilities within ...

View name - uwvd_ticket_tat Purpose: The UWWD Ticket Turnaround Time (TAT) Report measures the time taken to resolve tickets, providing insights into the efficiency of the support process. What do we ...

View - uwvd_ticket_response Purpose: The UWVD Ticket Response Report analyzes the response times to tickets submitted by employees, helping HR identify areas for improvement in service delivery. What ...

View - uwvd_ticket_graph Purpose: The UWVD Ticket Graph Report visually represents ticket submissions and resolutions over time, aiding in the assessment of support team performance and workload management ...

View - uwvd_ticket Purpose: The UWVD Ticket Report tracks support or service requests submitted by employees, ensuring timely responses and efficient resolution of issues. What do we get: Columns such ...

... their functionalities, and the resources they provide(API Index). This key is your ticket to unlocking the potential of our API, enabling you to make requests and access the services you need. Keep ...

... You can bow create MySQL views to create custom dashboards. The following are dashboards categories created by default Content Analytics Helpdesk / Support Ticket Stats HR Analytics Intranet ...

Apart from sending mail, the application supports an external SMTP server to send the email like Gmail, outlook SMTP. Please follow the below steps to configure the Outlook / office365 SMTP. Step 1: ...

... instance will be accessed only on customer's request (The request can be through a support ticket or through a forum post, email or a phone support request). The support team has limited access and the ...

https and not "http". If your instance URL is starting with "http" kindly Raise a ticket to uKnowva regarding the same. When you log in on "https" server you will see a pop up for tracking your location. ...

... store: HRMS, Customer Support Ticketing system, etc.   Plugins: Plugins are usually s small additional functionality which are usually attached to a core App/component. When installed, they do ...

uKnowva has a great extension store, where you could find many ready to user apps like HRMS, Project Management, Support Ticketing system, Lead management, etc. Installing/Upgrading these apps on your ...