View name - uwvd_ticket_tat Purpose: The UWWD Ticket Turnaround Time (TAT) Report measures the time taken to resolve tickets, providing insights into the efficiency of the support process. What do we ...

View - uwvd_ticket_response Purpose: The UWVD Ticket Response Report analyzes the response times to tickets submitted by employees, helping HR identify areas for improvement in service delivery. What ...

View - uwvd_ticket_graph Purpose: The UWVD Ticket Graph Report visually represents ticket submissions and resolutions over time, aiding in the assessment of support team performance and workload management ...

View - uwvd_ticket Purpose: The UWVD Ticket Report tracks support or service requests submitted by employees, ensuring timely responses and efficient resolution of issues. What do we get: Columns such ...

With uKnowva's intuitive interface, tracking and submitting requests, whether for ID cards, business cards, or travel tickets, has never been easier. Navigate through the user-friendly menu to effortlessly ...

... all available APIs, their functionalities, and the resources they provide(API Index). This key is your ticket to unlocking the potential of our API, enabling you to make requests and access the services ...

... You can bow create MySQL views to create custom dashboards. The following are dashboards categories created by default Content Analytics Helpdesk / Support Ticket Stats HR Analytics Intranet ...

Apart from sending mail, the application supports an external SMTP server to send the email like Gmail, outlook SMTP. Please follow the below steps to configure the Outlook / office365 SMTP. Step 1: ...

... instance will be accessed only on customer's request (The request can be through a support ticket or through a forum post, email or a phone support request). The support team has limited access and the ...

First of all, your instance URL should start with "https" and not "http". If your instance URL is starting with "http" kindly Raise a ticket to uKnowva regarding the same. When you log in on "https" ...

... Manager. Example Apps on our Extension store: HRMS, Customer Support Ticketing system, etc.   Plugins: Plugins are usually s small additional functionality which are usually attached to a core ...

uKnowva has a great extension store, where you could find many ready to user apps like HRMS, Project Management, Support Ticketing system, Lead management, etc. Installing/Upgrading these apps on your ...